It was a sweltering Wednesday afternoon… the windows were rolled down. I weaved the van through mounting traffic toward Greenbank.
As I approached the scene, the screams of suffering children were so loud, it was deafening. A mother stranded in the school car park after hours. The disaster… not car battery failure. The kids’ phones had gone flat. She stood over her open bonnet, unsure what to do. 
This mother of three had been picking her kids up from school, only to find her car wouldn’t start. Appointments to make and things to do. She was stressed. The problem? Not the battery, but the alternator.
Alternator issues mean that even if I had replaced her battery, she would have experienced another breakdown very soon. She would have needed a tow and a mechanic, but a mechanic I knew was nearby. I booked her in straight away, replaced her battery as a temporary solution and told her to follow me through Greenbank to the mechanic.
She returned the battery once we arrived safely, the alternator was fixed within the afternoon and much to everyone’s relief, they could go home.
Although it seems trivial, a battery test can identify some underlying problems which may rear their heads at a really inconvenient time. You can book at any time by calling us within our opening hours – we’re happy to help. See below for details.
— Brendan, Brisbane Battery Superhero
P.S You can call into our Greenslopes or Deception Bay store during business hours for a FREE Battery check, in just a few minutes we can let you know about the condition of your car battery and give you helpful tips on getting the most from your battery – see our contact details.
Don’t know how to identify an alternator issue? Watch our series of videos.
